VC ERP Support Services
The need of an hour for Organizations is to manage and maintain the business and IT systems with minimal stress and disruption, hereby deliver customer satisfaction at a reasonable cost. VC ERP's dedicated global support team of SAP professionals’ help you manage your business systems, diagnose and resolve issues and ensure the SAP systems of your organization run at optimum performance levels all of the time.
What is the best approach to manage IT support?
The first thing to assess is your internal support team. Then you can evaluate options for the best approach to provide the level of service which is required to manage your business. Key decision criteria for outsourcing are the cost, support and quality levels needed to meet your business needs and demands.
When should you outsource SAP support?
When you are cost-constrained and have restrictions on the number of full time employees (FTEs) you can outsource your SAP support. If your company is not IT-driven and IT support is not a core competency then Supplementary outsourcing becomes a viable alternative. Typically businesses don't have enough work to justify a comprehensive support team, and internal resources are likely to be under-utilized or non-productive, in such a situation, “Outsourcing” makes a sound economic sense.
VC ERP support services
To meet your needs and operational model and complement your existing in-house team, VC ERP has designed different types of support services to work in harmony with your in-house team and expertise.
VC ERP offers a blend of onshore account management and offshore support, providing excellent customer service and satisfaction at competitive offshore rates. In some cases customers choose to supplement in-house skills and resource for busy periods, such as during an upgrade or when multiple projects are being simultaneously implemented, in such situations VC ERP shall offer you T & M based model to help you.
When you need a quick solution to a business problem or request, you can directly consult VC ERP expert team to outsource specific projects, manage an upgrade, or to cover skills or resource shortages. By this approach you shall meet your organizational requirements without any stress of recruitment time and focus, resource and project management.
Why should you outsource support to VC ERP?
IT systems are underpinning all business activities, which are taken for granted in today’s busy, round the clock working environment. You can manage your IT landscape by evaluating many considerations. Access of Data, connectivity and other system must be available anytime from anywhere to the management and employees.
We've outlined the considerations and benefits to outsourcing your support requirements, to meet all these specific demands. All these factors would remain the same whether you are thinking about support for all or just elements of your IT infrastructure.
Outsource considerations:
- Through our 24x7 SAP system support you reduce the risk to your business
- VC ERP offers flexible support and tailors the service level to meet your functional or technical requirements. Hence you can now choose the level of service you need, which will be depending on the skills and size of your in-house team, immediate or longer term needs. Hence all the services become Cost effective with the benefits of scaling up or down as demands arise.
- With this innovative mix of onshore and offshore support, we assure you responsiveness and quality. You get the benefit of working with local language skills, and immediate on-site support as needed with this blended approach. To meet the mounting demands and pressures of today's dynamic, global business arena we offer offshore, round the clock price advantages, skills and specialism
- You benefit from the shared knowledge between VC ERP's supports consultants and your own in-house teams and this knowledge transfer turns up-skills of your in-house team. In the course of time, this ongoing transfer of skills and knowledge reduces your in-house support costs.
Our Expertise
Client Speak
“SAP Business One is really a value for money solution for small and mid-sized companies like us. It is a comprehensive solution capable of addressing all the critical requirements of an organization. SAP has allowed our business system to jump into the twenty-first cen-tury. It has streamlined our processes, improved our financial reporting, and reduced our paperwork. The learning curve for our employees has been quick, as SAP has proved to be an intui-tive, easy-to-use system. It’s been a home run.”
– -CEO,Bearings Manufacturer
We chose SAP Business One because it would help improve efficiencies within our operations, facilitate increased profitability, and comply with the robust legislation that governs the packaging industry. Team VC ERP has helped us in achieving clear visibility across organization”
– -CEO,Bearings Roller Manufacturer & Exporter
“We are continually exploring what SAP Business One can do for our company in line with our business requirements. Using SAP Business One, we are in control of our business and know the system can grow with us. With SAP Business One, data is now integrated on a centralized platform which allows staff to execute their tasks more efficiently. The system has brought anytime, any-where access to data. Deploying the solution has resulted in positive effects on the workflow and the decision mak-ing in the organization .” – -Director,Chemical Manufacturer
“We selected SAP Business One because it is ideal for small and growing company like ours. The system has enabled better control and transparency and we are confident it will help us in our growth. Operational efficiency has improved and so has our confidence in SAP. SAP has provided a new dimension and approach to the entire Business Process engineering concept. Now we can operate much efficiently and can access key informa-tion about the business activity.” – -Chief Executive Officer,Paper Mill Machine Manufacturer
“SAP Business One is a comprehensive solu-tion capable of addressing all the critical requirements of an organization. SAP Busi-ness One has been the best tool with which we can reach our goal of a year-on-year growth of 30-40 percentile. Deploying the solution has had positive effects on our workflow and decision making process, and reinforces the message that we are serious about growing our company. SAP Business One has not only addressed all our business needs, it was the most user-friendly solution, offering us a very comprehensive package with functionality that other did not have .” – -Chief Executive Officer,Plastic Components Manufacturer
SAP Business One application has proved to be vital tool to create an effective system for Inventory Valuation, thorough Production Process Mapping and Better Control on Materials for Job Work. Team VC ERP has been very helpful in entire exercise to achieve clear visibility across organization, production and other processes.” – -Executive Director,Plastic Moulding & Processors
We have found that SAP Business One is the solution which we required. Ease of management of SAP Business One conforms to every business requirement we had. Now we can assure that we have put the right tools in place to do the job. I would say that our return from SAP Business One has been in excess of twice the cost of project. We wanted a solution for standardizing the way we do business with suppliers that could be implemented globally and lead to more effi-cient business processes. We found that SAP Business One could deliver both. Finally, with SAP Business One we are able to implement a complete solution with a strong foundation to drive efficiencies throughout our business in a much shorter timeframe.” – -Managing Director,Starch Products Manufacturer
We are glad that we chose VCERP Consulting for SAP Business One project as they have brought in quality consulting skills, superb project execution capabilities, and a high degree of predictability & reliability. No need to say, they have worked with our users day & night to complete the implementation on time and made things happen which seemed distant only a few months back. We would not hesitate to recommend VC ERP Consulting to any of other prospective client for SBO, as we know they will offer world class services.” – -Managing Director,Tiles Manufacturer & Importer
The SAP Business One application is the core building block we needed to create an effective system for inventory valuation and thorough production process mapping for diversified Bio-Product line. Team VC ERP has helped us in achieving clear visibility across organization” – -Chief Executive Officer
