VC ERP ConsultingIndustriesUtilitiesWater Supply Utility Industry

SAP ERP Solution For Water Supply Industry

Water utility providers are under growing pressure—handling aging infrastructure, tightening regulatory requirements, and rising customer demand. Modern water operations now rely on smart metering, real-time analytics, leak detection, and integrated billing systems to ensure efficient distribution and reliable customer service.

As a trusted SAP Gold Partner, VC ERP Consulting provides full-spectrum SAP utilities transformation—covering SAP IS-U for Water, SAP S/4HANA Utilities, and RISE with SAP deployments. We unify metering, billing, asset maintenance, and customer engagement across India, the USA, the Middle East, Kenya, and MENA, delivering streamlined water utility operations and regulatory readiness.

Common Challenges in Water Utilities

We deploy SAP IS-U, integrated with smart meters and SCADA, to create automated meter-to-cash flows. Our solutions reduce water loss, unify billing, enhance leak detection, and optimize pipeline maintenance workflows—supporting utilities in meeting compliance and improving financial performance.

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High non-revenue water due to leaks and inaccurate metering

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Fragmented billing and customer service systems

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Asset deterioration across pipelines, plants, and pumps

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Minimal digital engagement channels for customers

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Heavy compliance demands and ESG reporting requirements

Digital Transformation for Water Utilities

Digital transformation in water utility means intelligent metering, proactive asset health monitoring, automated billing, self-service customer channels, and sustainability analytics.

With over two decades of experience, VC ERP Consulting understands the diverse challenges businesses face across industries. Our tailored SAP solutions cover every stage of the value chain, with expertise in process optimization, capacity planning, maintenance tracking, supply chain collaboration, and financial management, ensuring a seamless digital transformation journey.

As a certified SAP Gold Partner, we bring a powerful technology stack to organizations of all sizes. This includes SAP Business One for SMEs, SAP S/4HANA for real-time enterprise management, RISE with SAP for cloud transformation, and the SAP Business Technology Platform for data integration and advanced analytics. These core solutions are further enhanced by VC ERP’s own specialized add-ons, designed to maximize efficiency, transparency, and performance.

Aligned with Industry 4.0, VC ERP empowers businesses to adopt IoT integration for real-time insights, predictive maintenance to reduce downtime, and intelligent automation to optimize processes through AI, machine learning, and data-driven decision-making. This evolution from traditional operations to connected, intelligent enterprises sets our clients up for long-term success in rapidly changing markets.

With more than 450+ successful implementations across industries and a team of 300+ experienced consultants, VC ERP Consulting combines proven expertise with end-to-end support. From re-engineering business processes and integrating systems to delivering training and change management, we address every aspect of digital transformation, making us the trusted partner for organizations ready to embrace the future.VC ERP helps utilities transition into intelligent enterprises with SAP S/4HANA for Utilities, powered by BTP for smart integrations, analytics for consumption insights, and self-service portals for customer engagement.

SAP ERP Solutions for Water Utilities

VC ERP Consulting has been an SAP Gold Partner since 2001, delivering a comprehensive range of SAP ERP services across India, the USA, Kenya, and the MENA region. With over two decades of proven expertise, multiple awards, and more than 450 successful projects, we are a trusted partner for driving digital transformation across diverse industries.

Our Core Services

SAP ERP Implementation & Migration Services
We guide organizations through the complete SAP lifecycle—from strategy and planning to deployment. We also ensure smooth migration from legacy ERP systems to the latest SAP solutions.
Business Process Re-engineering
Before implementation, we help optimize and streamline your business processes, ensuring the ERP system is aligned with your unique workflows and business goals.
Managed Support & Training
Post-deployment, we provide ongoing managed support, employee training, and system maintenance for seamless operations.
Business Intelligence (BI) & Analytics
Using tools like Power BI and SAP Analytics Cloud (SAC), we enable real-time dashboards, enhanced reporting, and deeper insights to drive data-backed decisions.
Digital Transformation Strategy
As a strategic partner, we help organizations map long-term digital transformation plans, ensuring seamless integration of SAP with emerging technologies such as Artificial Intelligence (AI), Machine Learning (ML), and the Internet of Things (IoT).

VC ERP Consulting is preferred for SAP services because we combine technical know-how, industry knowledge, and a track record of reliable results. We offer managed services and upgrades and bring in newer tools like AI and IoT to help clients get more out of their systems.

At VC ERP Consulting, we specialize in implementing SAP ERP integrated with SAP IS-U (Industry Solution for Utilities) to streamline operations for water utility providers. SAP IS-U, built specifically for the utilities sector, seamlessly connects with SAP ERP to manage core functions such as Device Management, Billing & Invoicing, Contract/Account Management, Work Management, Energy Data Management (EDM), and Customer interaction centre.

We offer end-to-end implementation from process mapping and system configuration to data migration, training, and managed support. Our industry accelerators guarantee faster deployment, helping utilities quickly realize ROI.

SAP Business One

GROW with SAP

RISE with SAP

SAP ECC to SAP S/4HANA Migration

Data & Analytics for Water Utilities

Key Performance Indicators (KPIs)

Water utility performance is measured across multiple dimensions:

01 Non-Revenue Water (NRW)

Percentage of produced water lost (real or apparent)

02 Leak Rate per km

Frequency of leaks across network length

03 Leakage Indices

M1a (linear leakage) and M1b (percentage leakage) for operational decision-making

04 Asset Failure Predictive Metrics

Forecasting pipe breaks using ML and survival analysis

05 Customer Complaints and Resolution Time

Tracking customer service responsiveness

06 Meter-to-Cash Efficiency

Meter reading accuracy, billing turnaround, cash collection rate

07 Audit Accuracy

Effective detection of unauthorized consumption and losses

We build real-time dashboards in SAP Analytics Cloud (SAC) or Power BI powered by SAP Datasphere and Microsoft Fabric, respectively, contextualizing NRW, leak rates, asset risk scores, customer resolution, and audit accuracy. Through embedded Fiori interfaces, operations and executive teams gain instant visibility into KPIs, empowering proactive decisions, improved reliability, and regulatory readiness.

AI for Water Utilities

AI enhances water operations through leak detection, consumption forecasting, and automated maintenance scheduling. Digital twin models further optimize asset reliability and resource allocation.

With over 20 years of proven expertise in Robotic Process Automation (RPA), we deliver tailored solutions designed specifically for wholesalers and distributors. From RPA consulting to full-scale deployment, our services drive measurable improvements across store operations, merchandising, logistics, and supply chain functions.

By leveraging leading automation platforms such as UiPath and Automation Anywhere, we have successfully enabled digital transformation.

We develop AI-powered digital twins using SAP BTP, IoT, and machine learning. This enables real-time detection of anomalies, predictive pipeline maintenance, and forecasting consumption. We also integrate GenAI assistants for field technician support during emergency response.

Cloud Solutions for Water Utilities

Cloud technology is transforming industries across the globe by streamlining operations, improving efficiency, and enabling seamless connectivity. From shop-floor automation to supply chain visibility, the cloud empowers smarter decision-making with digital tools such as IoT, predictive maintenance, and real-time analytics. The result is reduced downtime, lower costs, faster innovation, and the agility to adapt to shifting market demands.

At VC ERP Consulting, we deliver end-to-end cloud excellence tailored to diverse business needs. Whether you require secure, isolated private hosting or the flexibility and scale of public hyperscalers, we’ve got you covered. Our expertise goes beyond platform support; we provide full lifecycle deployment, seamless integration, and comprehensive management across leading hyperscaler platforms, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).

With VC ERP, organizations can build a connected, future-ready digital ecosystem that ensures consistent performance, reduces risks, and enhances visibility across the entire value chain.

Business Technology Platform (BTP) for Water Utility Industry

SVC ERP Consulting is the most trusted and experienced partner in SAP Business Technology Platform (SAP BTP) for businesses across industries. With a legacy of over two decades in digital transformation and a track record of delivering 450+ successful projects, we bring unmatched depth of knowledge and hands-on expertise to every engagement. We understand the unique challenges organizations face and design SAP BTP solutions that fit seamlessly into the way your business operates.

Our strength lies in combining industry know-how with advanced technology. SAP BTP is not just about integration, automation, and analytics; it’s about unlocking efficiency, driving innovation, and enabling growth. At VC ERP, we make sure this happens by aligning technology with your business goals, whether that means streamlining operations, improving decision-making through real-time insights, or enabling smarter automation across the value chain. Every solution we deliver is reliable, scalable, and built to create lasting value.

Recognized with multiple awards for excellence and backed by a strong team of 300+ experts, we take pride in being more than just an implementation partner.

We implement SAP BTP to unify SCADA, billing, and meter data into a seamless smart water platform. We deliver event-driven automation, custom Fiori apps, IoT integrations, and analytics—all tailored for modern water utility operations.

For businesses that want the very best in SAP BTP, choose VC ERP Consulting.

Domains We Serve

Water Supply & Distribution

Wastewater Treatment

Water Resource Management

Connected Services & Solutions We Offer

Services We Offer

Connected Solutions We Offer

01

Distribution Management Software

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Sales Force Automation Application

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Vendor Management Software

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Human Resource Management Software

Industry 4.0 for Water Utility

IoT & IIoT (Industrial Internet of Things)

The Industrial Internet of Things (IIoT) refers to networks of smart sensors, actuators, and connected devices in industrial environments, including utility infrastructure like grid equipment, sensors, meters, and substations. These devices gather real-time data, communicate, and enable analytics for improved operations.

Leak Detection and Pipeline Monitoring: IoT sensors identify pressure drops, flow anomalies, and underground leaks.

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Water Quality Monitoring

Sensors monitor parameters like pH, turbidity, and chlorine levels in real-time.

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Pump & Valve Automation

IoT-enabled SCADA systems remotely control and optimize pumping operations.

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Smart Metering

Digital meters that record consumption in real time and automate two-way communication with utilities.

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AMI (Advanced Metering Infrastructure)

The entire system, including meters, networks, data centers, and applications that support this two-way data exchange.

Why Choose VC ERP Consulting as your Technology Partner

VC ERP Consulting is a multi-award-winning ERP implementation expert in India, the greater Asia Pacific, and Africa. We understand your industry and unique challenges inside out. That’s why we meticulously answer all your queries and present you with the best value options.

As leading digital transformation experts for business, we understand how crucial the ease of doing business is for your company. We strive hard to offer you the best strategic roadmap towards Digital Transformation so your decision-making becomes as value-driven for you as possible.